The platform aims to enhance transparency and public access to customs auctions. Users need to create an account and register to participate in the bidding process, with eligibility criteria including being at least 18 years old and having a valid driver's license. The app is officially regulated by Qatar Customs and provides a secure way to purchase high-value goods through bidding
Mobile application (iOS and Android), web-based platform
Digital Transformation of Customs Auction Process:
Integration with National Systems:
Full-stack Mobile and Web Application Development:
Ongoing Support and Enhancement:
challenge of modernizing its customs auction process, traditionally constrained by manual procedures that limited public access and transparency. Prior to Mazad Al Jomrok, citizens and businesses had no easy way to participate in auctions for unclaimed goods, inhibiting marketplace efficiency and economic opportunity.
Manual auction processes limiting accessibility and transparency
Disconnected customs warehouse, clearance, and payment systems causing operational inefficiencies
Need for a secure, unified platform supporting real-time bidding and integrated national identity verification
Requirement to align with Qatar’s Smart Nation vision and TASMU’s digital transformation goals
User-Friendly Interface:
Real-Time Bidding:
Users are empowered to view past, live, and upcoming auctions with comprehensive information. After placing a required participation deposit, bidders can join live auctions and place bids instantly in real time, fostering a competitive and transparent auction environment. The platform supports instant updates on bid status to keep users informed and engaged.
Secure Transactions:
The auction system ensures secure and convenient payment processing, integrating with national payment systems. Users can confidently make deposits and payments with automatic refunds for non-winning bids, ensuring transparency and protection of funds throughout the transaction lifecycle.
Notifications:
Participants receive real-time alerts on their auction activities via email and SMS. This includes notifications about auction start times, new bids, winning bids, refunds, and other status updates. These prompt communications ensure users remain informed and can act quickly during time-sensitive auctions.
