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Astrolab ("we," "us," or "our") operates astrolab.co and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
We operate in Tunisia, France, Qatar, and the USA and comply with applicable data protection laws.
Data Controller Information
Company Name: Astrolab
Registered Office: D3, Dar el Hamed building, 4th floor, Taher Sfar Street, 4000 Sousse, Tunisie
Additional Offices: France, Qatar, USA
Email: contact@astrolab.co
Personal Data We Collect
Information You Provide Directly:
We collect only limited personal data through our contact form or direct communications. This may include:
Name
Email address
Company name
Phone number (optional)
Message content
We may also collect anonymous usage data via cookies or analytics (see section 6).
Information Collected Automatically:
Device information (IP address, browser type, operating system, device identifiers)
Usage data (pages visited, time spent, links clicked, referral URLs)
Location data (general geographic location based on IP address)
Cookies and tracking technologies (see Cookie Policy section below)
How We Use Your Personal Data
We use your personal data for the following purposes:
Service Delivery: To provide, maintain, and improve our website, our services, and user experience.
Communications: To respond to inquiries, provide customer support, and send service-related notifications
Marketing: To send promotional materials (with your consent where required)
Analytics: To analyze usage patterns and improve our website and services
Security: To detect, prevent, and address fraud, security issues, and technical problems
Legal Compliance: To comply with applicable laws, regulations, and legal processes
We do not sell, rent, or share your personal data for commercial purposes.
Legal Basis for Processing
We process your personal data based on:
Your consent (when you submit the contact form); and/or
Our legitimate interest in responding to inquiries and managing business communications.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Our Website may also use cookies and analytics tools (such as Google Analytics) to understand how visitors interact with the site. These tools collect non-identifiable data such as:
Browser type
Country or region
Pages visited
Duration of visit
Types of Cookies We Use:
Strictly Necessary Cookies: Essential for website functionality (no consent required)
Performance Cookies: Analyze website usage and performance (consent required)
Functionality Cookies: Remember your preferences and settings (consent required)
Targeting/Advertising Cookies: Deliver relevant advertisements (consent required)
Your Cookie Choices:
You can manage cookie preferences through our cookie consent banner
You can withdraw or modify consent at any time
Browser settings allow you to block or delete cookies
Consent is renewed every 12 months
You can disable cookies through your browser settings. However, this may affect your browsing experience. For detailed information, see our Cookie Policy.
Data Retention
We retain personal data only as long as necessary to respond to your inquiry or meet legal obligations, typically no longer than 3 years. After the retention period expires, we securely delete or anonymize your personal data.
Data Security
We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure. These include encrypted communications, restricted access, and secure hosting infrastructure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with a new effective date. Please review it periodically.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy or our data practices:
📍 Tunisia | France | Qatar | USA